Welcome to the website of the Altona Complex Neighbourhood Consultative Group – the ACNCG.
The ACNCG is a group representing the local community, Chemical companies of the Altona Chemical Complex and the regulators. The ACNCG has an open invitation to the community of Altona and wider Hobson’s Bay residents to join our process.
(ACNCG members form a team to discuss, monitor and resolve issues relating to the health, safety and environment performance of the Complex chemical companies and any concerns that the Hobson’ s Bay and Altona community has about their operation.)
This website is a key communication window of the ACNCG providing up to date and contextual information about the performance of the Altona Complex chemical companies.
It provides the community with contact details to seek clarification of any issues they have in relation to the Chemical complex and how to register a complaint with the ACNCG.
(Another feature of this website is that people can register for email notifications of updates to the website including
• Altona Community Complaint investigation results.
• ACNCG meetings and other calendar events.
• ACNCG newsletters and Complex chemical company notifications.
By registering for these updates community members can conveniently remain informed about the environmental performance of the ACNCG chemical companies.)
The ACNCG was established in 1989 to facilitate discussions between the Altona Complex Chemical companies, Altona residents, local council and the regulators. This was to address community concern about the performance of the Complex chemical companies with odour, noise and chemical exposure being the chief concerns.
Initially the ACNCG met monthly as a single group, but after a while subgroups called Environment Monitoring Teams (EMT’s) were set up for each Complex chemical company to allow more in depth reporting and detailed discussion. EMT’s meet up to four times a year while the full ACNCG meet three times a year. The meetings are open forums and form the core of the Altona Chemical Complex’s community consultative process.
The ACNCG established the Environment Action Line (EAL) 1800 061 050 in 1994 to provide immediate response to Altona community complaints. The EAL is manned around the clock and details of all community complaint’s is recorded and investigated which usually includes an immediate follow up visit to the site to investigate. The results of all Altona community complaints is fed back to the complainant and published on the ACNCG website.
In the event of an emergency the Altona Complex Community Siren will sound.
(The siren is tested at 10 am on the first Sunday of each month, so any siren heard outside this time is a genuine emergency siren.)
The emergency siren is a continuous, undulating two-tone siren (similar to an air raid siren) that will sound for two minutes.
If you hear this siren
The all clear siren is a single tone continuous siren.
The siren is tested at 10 am on the first Sunday of each month. The test includes an undulating two-tone siren (similar to an air raid siren) of approximately 10 seconds duration.