Type of complaint: Odours/Emissions -
Call received: 19/01/2018 12:10pm
| Date of observation: | 19/01/2018 12:10pm |
| Date of call: | 19/01/2018 12:10pm |
| Street: | Charles Rd |
| Suburb: | Altona |
| Wind direction | NW |
| Wind Speed | 9-12 Knots |
| Investigation result | Potential for the ETP to be slightly more odorous with the primary sour water stripper offline for scheduled maintenance, replacement strippers not proving to be as efficient. Effluent was draining from the storm pond at time of call, the caller is aware of the ETP odour and was downwind. |
| Response | Primary sour water stripper maintenance completed and returned to service as soon as practicable. Storm pond draining promptly completed. Investigations for further odour reduction in progress. |
| Outcome | Complaint |
| Origin | Qenos Olefins |